WE ARE OPEN FOR FACE TO FACE CONSULTATIONS

Following the announcement by our governing bodies we can now re open the practice for face to face consultations from Monday 22nd June.
 
As a practice, keeping hygiene levels exceptional throughout the day has always been a priority. The last couple of weeks we have been working hard behind the scenes to ensure all precautions and measures are in place. We have taken every measure to ensure excellent hygiene and safety standards to enable us to safely
re-open.
 

New precautions we are taking include:
 
 

⚪You’ll be contacted by your practitioner 24 hours before your appointment to undertake a risk assessment and be screened for any COVID-19 symptoms.
 
⚪Please arrive on time for your appointment. If you arrive early please wait in your car or outside. This will minimise any crossover. The waiting room is temporary closed.
 
⚪To minimise contact and maintain social distancing, only one patient will be allowed in the treatment room at a time.
 
⚪All practitioners will be wearing PPE in-line with government guidance
for the duration of your appointment. We advise patients to bring their own face mask or face covering to wear. If you don’t have a face mask the clinic can provide at a small charge of £1. If you arrive wearing gloves, these will need to be disposed of upon entry to the clinic.
 
⚪Upon entry to the clinic your practitioner will conduct a re-screen for COVID symptoms and will ask you to use the hand sanitiser before and after your treatment. We kindly request you use the toilet before attending your appointment to reduce the amount of patient traffic.
 
⚪All linen has been removed from clinic and couches. These have been replaced with wipeable covers, disposable couch roll and disposable pillow cases. No towels will be used in the clinic.
 
⚪All surfaces in the clinic are disinfected between appointments. Additional time is also added between appointments to aerate the treatment rooms and allow appropriate donning and doffing of PPE.
 
⚪Only some services have resumed. We currently do not offer sports massage / sports therapy and corticosteroid injections.
 
⚪For the near future we are running on a telephone service only, with no online booking.
 

As an alternative to face to face appointments, we can offer a virtual consultation, if you or anyone within your household is in one of the high-risk categories, or If you or anyone in your household has been unwell in the last 2 weeks with COVID-19 symptoms and If you have not been following government social distancing guidelines.
 

We’ll update on any changes to the way we practice in the coming weeks and months and look forward to welcoming patients new and old, back to the clinic.
 
 
To book an appointment please telephone 01792 872900 or email gareth@swanseahealthsolutions.co.uk

The receptionist will take some personal details, then your practitioner will call you back, to arrange an appointment time convenient for you and explain the procedure of your appointment